Pest Control Marketing – The TRUE and SIMPLE Secret to Success

                         The TRUE…and SIMPLE…Secret to Success!
Successful pest control marketing is not about doing any one big thing…it is about doing a thousand little things…and doing them all CORRECTLY.

If you’ve been a follower of mine for any length of time you’ve heard me say that more than once.Successful marketing of any business relies on creating successful campaigns and strategies that PROVE to be money makers…and then creating more of them.

Successful ad campaigns are like little money machines that always give you back more money than you put in.

The problem is…the vast majority of small business owners don’t know how to build the machines. So, they hire other people to build them for them. And the people they hire don’t know how to build them either. At least not the ones that really pay off big. And some of them don’t pay off at all. They break even at best.

We’ve all heard it said that, “You have to spend money to make money”. And that’s true…up to a point. But, by learning how the buyer’s mind really works and learning how to speak to it directly…you can make a lot of money by spending a little bit of money.

Another big problem with small business owners…including PCOs is this: They are AFRAID!

What are they afraid of?

Many things!

They are afraid of…
• Failure
• The unknown
• Being embarrassed
• Being criticized
• Trying new things
• Success (Yes…the thought of having more responsibilities, more employees, more vehicles, a bigger building, more clients, etc. literally scares the hell out of some people!)

But…the number one fear that almost ever person has…whether they are in business or not is…fear of POVERTY. And that is the reason many people are afraid of all of the above bullet points. In one way or another they can all be traced back to fear of poverty.

Even when we see people putting a dollar bill into a little machine and getting back two dollars…we are still reluctant to put one of our own dollars in the machine. The FEAR VOICE in our head says to us, “What if it doesn’t work this time. I’ll lose my dollar!”

And we listen to that voice…and we lose another great opportunity to find more success.

Sad but true.

There’s another old saying that goes something like this: “If you want to be successful simply watch what successful people do and go do it! If you want to fail, simply watch what failures do and go do it!”

Successful people tend to do the following:
• They work hard.
• They have a vision and a goal.
• They seek knowledge and better ways to do things.
• They read self-help books.
• They study business.
• They learn how to sell.
• They seek advice and counsel.
• They have mentors and coaches.
• They aren’t afraid to fail.
• They never give up.
• They always follow up.
• They maintain a positive mental attitude…even when things aren’t going well.
• They aren’t afraid to try new things.
• They accept responsibility for their failures and tend to give others credit for their successes.

Unsuccessful people tend to do the following:
• They tend to be lazy.
• They have no clear vision.
• They don’t set goals.
• They don’t read the right books.
• They don’t seek advice and knowledge from others (because they think they already know it all).
• They are deathly afraid to fail at anything…so they don’t try or risk anything.
• They are quick to throw in the towel and quit when something goes wrong.
• They have a negative mental attitude.
• They are afraid to try new things.
• They claim full responsibility for their successes and blame others for their failures.

Success in any small business…including pest control…is not rocket science. It is not brain surgery. It is a very simple thing to achieve…if you know how to do it. They problem with most people who start up a new business…whether online or brick & mortar…is that they DON’T know how to do it. And that is why 82% of them are gone by the end of the third year!

The best advice I can give you on how to create a GROWING, THRIVING, FUN…AND PROFITABLE business that practically runs itself is to simply learn how to do it. I don’t mean to sound flippant with that statement, but it really is as simple as that.

Things you should start doing NOW include…
• Seek out successful people who are ready and willing to help you.
• Become a student of business, both online and offline.
• Learn how to sell.
• Learn to navigate the internet.
• Learn to be comfortable being uncomfortable.
• Spend more time working ON your business and less time working IN your business.
• Learn to delegate.
• Hire people who are strong in the things YOU are weak in.
• Spend LOTS OF TIME on self- improvement and building a better YOU.

All of this might sound complicated and a little overwhelming…but it’s not. You eat an elephant one bite at a time. You get better at things by practicing them and doing them…one day at a time.

It is never too late to start doing better. If you are frustrated with slow business growth…or your business is growing but you’d like for it to grow a lot faster…there is a ton of FREE help for you to take advantage of.

One example is The Pest Control Marketing Podcast. http://www.PestControlMarketingPodcast.com

Another is the book, “Bottom Line: How To Grow A Pest Control Business!” It is also available FREE at http://HowToGrowAPestControlBusiness.com 

Listen…if you’re a struggling small business owner you need to know one thing…you are NOT ALONE. There are multitudes of people just like me who have been there right where you are today. And we are all available to help you.

  • You don’t have to make all the mistakes we made.
  • You don’t have to land in all the pitfalls we found ourselves in.
  • You don’t have to waste a ton of your hard earned dollars on marketing and advertising that doesn’t work.
  • You don’t have to lose control of your business to some over-paid, under worked, disrespectful, disloyal, ungrateful employees who have you by the you-know-whats and there seems to be nothing you can do about it except tolerate it.

All you have to do is reach out.

Einstein said, “Nothing happens until something moves”.

So, get up and get moving now and you will reap the rewards later.
It really is as simple as that.

I hope you found this article helpful. If you’d like to have a conversation with me and learn all of the resources I have available to you, simply give me a call at 770-993-0004 or email hal@halcoleman.com and we can have a conversation. It won’t cost you one penny and you will come away from the conversation with some great tools to get you started in a new direction for your future and the future of your business…I guarantee it!

To YOUR Success Always,

Hal

By: Hal Coleman, The Pest Control Marketer

Also check out:

http://www.PestControlMarketingJingles.com

htttp://www.PestControlMarketingWorkshop.com

http://www.NextLevelPCOMarketing.com

http://www.HalColeman.com

 

 

Pest Control Marketing

Here’s a great pest control marketing tip: Listen to the pest control marketing podcast where you will find over 70 episodes filled with straight-forward, easy-to-implement marketing tips, strategies and techniques that you can start using TODAY to grow your pest control business!

Whether you’re a seasoned pest control operator/nuisance wildlife control operator, or you are new to the business, you will find the pest control marketing podcast extremely helpful for getting new clients, increasing your sales and making more $$.

And, if you’re a business owner, you will also find some great tips and strategies for finding and hiring the best employees and building a dynamic team to take your business forward.

Click on the link below now and start listening:

http://www.PestControlMarketingPodcast.com 

Hal Coleman has been active in the pest control industry, including owning and operating his own pest control business for 18 years.  He is the author of 6 books on selling and marketing, including his latest best seller, “Bottom Line: How To Grow A Pest Control Business!” (Available as a FREE Download at http://www.HowToGrowAPestControlBusiness.com)

Hey, you can keep doing things the way you are doing them and, if that is working for you and your business is growing as fast as you want it to, then you probably don’t need to listen to the podcast or get the book.

But…if your business is stuck and not growing…or you would like to know how to make it grow faster…you definitely want to check out these two great resources to help you.

And…best of all…they are FREE!

So why not?

Subscribe to the pest control marketing podcast and never miss an episode!

http://www.PestControlMarketingPodcast.com

 

Pest Control Marketing – 3 BIG Things You Must Do!

Pest Control Marketing Strategies and Resources to help YOU grow your business!

Pest control marketing strategies are …or at least should be…designed for one purpose…and that is to get more new customers.

When marketing a small business of any kind there are 3 basic rules you must follow in order to be successful. I like to call it the 3 legged stool of marketing.

And those 3 legs are:

  1. Message
  2. Market
  3. Media

If you fail to properly negotiate any one of the legs, the stool will not stand up. It will fall.

Message:  This is what you want to say to your prospects. It is your battle cry. It is the bold promise or benefit that you want to deliver to your customers. And it MUST be something that they really want. Otherwise they will NOT buy it.

Market: These are the people you want to deliver your message to. Example: If you are selling hamburgers, you want to find a crowd of hamburger lovers who are hungry and ready to eat lunch! You can have a great message but if you deliver it to the wrong market you will not be successful.

Media: This is the vehicle you choose to deliver you message to your chosen market.  Radio, television, direct mail, door-to-door, yard signs, billboards, etc. are all examples of forms of media.

If you have a great message…and you find a way to deliver it to the right people…at the right time…you cannot fail.

I hope you find this article helpful.

For more FREE articles and videos on selling and marketing, see the resources listed below!

To YOUR Success Always,

Hal

PS. Click on the link below and subscribe to the Pest Control Marketing Podcast today and never miss and episode! http://www.PestControlMarketingPodcast.com

PPS. Also, be sure to check out the following resources to help you grow your business:

http://www.PestControlMarketingPodcast.com

http://www.PestControlMarketingWorkshop.com

http://www.PestControlMarketingGold.com

http://www.PestControlMarketingVideoService.com

http://www.HalColeman/coaching

 

 

Pest Control Marketing – The world’s number one pest control marketing podcast!

The Pest Control Marketing Podcast is the number one pest control marketing podcast in the world. Search for it on Google and you will find it at the top. Or…simply click on the link below and start listening right now!

http://www.PestControlMarketingPodcast.com

I hear from PCOs and WCOs almost daily who tell me that they are using The Pest Control Marketing Podcast almost exclusively as their number one go-to source of information to help them grow their businesses.

Over 50 episodes so far and adding a new one each week, the Pest Control Marketing podcast will show you exactly how to do the following:

  • Get more new customers online
  • Get more new customer offline
  • Hire the right employees
  • Use your telephone to make more sales
  • Generate more customer referrals
  • Avoid slumps and slowdowns
  • Get more new customers from your vehicles
  • Create excitement for your company
  • Get more new customers from your ads
  • Get more new customers from your cold calling efforts
  • Magnetize your business
  • Become a master networker
  • Create a LOUD BUZZ in your community
  • Plus…A WHOLE LOT MORE!

If you aren’t a subscriber you should click on the link below and check it out.  It is blunt, straight-forward, honest, bold and gutsy strategies, tips, techniques…and downright sneaky killer ideas you can go right out and start using today to set your business on fire!

http://www.PestControlMarketingPodcast.com

And the best part is…IT IS FREE!!!

I hope you will visit the site and check it out of you are not already doing so. You will see that everything I am telling you is the truth.

Internet marketing pioneer and guru Mike Stewart is my co-host and he will tell you exactly how to reach more new customers, generate more sales and make more $$ from the internet!

We’d love to hear YOUR feedback so don’t hesitate to share your thoughts with us!

To YOUR Success Always,

Hal

PPS. I’d also like to give you a FREE copy of my newest book, “Bottom Line: How To Grow A Pest Control Business!”  Just click on this link http://www.HowToGrowAPestControlBusiness.com and follow the instructions to get your copy!  This book will change the way you think about selling and marketing for the rest of your life…and it’s yours FREE while my launch promotion lasts! After that, it will cost you $29.95.

PPPS. Also, be sure to check out the following resources to help you grow your business:

http://www.PestControlMarketingPodcast.com

http://www.PestControlMarketingWorkshop.com

http://www.PestControlMarketingGold.com

http://www.PestControlMarketingVideoService.com

http://www.HalColeman.com/coaching

By Hal:

 

Pest Control Marketing – FREE marketing help for YOU and your business!

There are a lot of pest control marketing companies out there (here) on the internet. I see them and some of them I explore. And I can tell you this for a FACT.  Most of what you see is a load of crap coming from people who have never even been in the pest control business, much less owned and operated their own.

It’s the same cookie-cutter marketing that you hear from marketing professors when you get your college degree. The vast majority of them have never sold anything in their lives, other than convincing someone to hire them as a professor.

I’m venting here as you can tell. But, I had an employee once who was working on his masters degree in marketing at a popular local university.  And when he and I would discuss what they were teaching him, I just couldn’t believe it. Clueless!

As for me, I’ve been in the pest control industry for 45 years, including owning and operating my own pest control business, which I grew from a one-man-with-a-spray can operation into a successful million dollar business.  I’ve been there/done that.

And for the past 10 years I have worked with pest control businesses all over the United States, as well as Australia and The U.K. My coaching clients grow their businesses on average between 25% – 45% a year…with some much higher. So when I tell you something will work for you, it is because I have seen it work for everyone else…and I know it will work for YOU too.

OK. Vent over.  Here’s what I have for you to help you today. You need to go visit

http://www.PestControlMarketingPodcast.com.

There are dozens of episodes specifically designed to help PCOs and WCOs get new customers and grow their businesses. It is all meat & potatoes. No fluff. No weird theories. Just ABC simple strategies, tips and techniques that YOU can apply to YOUR business. And it’s all FREE!

So go check it out. Subscribe so you never miss an episode. You can thank me later!

To YOUR Success Always,

Hal

PS. Click on the link and check it out and start using it to grow your business (and make more $$)!

http://www.PestControlMarketingPodcast.com

PPS. I’d also like to give you a FREE copy of my newest book, “Bottom Line: How To Grow A Pest Control Business!”  Just click on this link http://www.HowToGrowAPestControlBusiness.com and follow the instructions to get your copy!  This book will change the way you think about selling and marketing for the rest of your life…and it’s yours FREE while my launch promotion lasts! After that, it will cost you $29.95.

PPPS. Also, be sure to check out the following resources to help you grow your business:

http://www.PestControlMarketingPodcast.com

http://www.PestControlMarketingWorkshop.com

http://www.PestControlMarketingGold.com

http://www.PestControlMarketingVideoService.com

http://www.HalColeman.com/coaching

By Hal:

Pest Control Marketing – If you’re serious about selling you need to read this!

Pest Control Marketing Tip: How SERIOUS are YOU about SELLING?

Each time I present my “Thirty Second Selling Workshop” it reaffirms the fact that, with rare exceptions, small business owners and sales people just don’t take selling nearly as seriously as they should.

And…because they don’t…they lose sales over and over again.

Let me ask you this: Do you have a sales presentation?

Is it written out?

Is it a powerful, compelling, dynamic, hypnotic, seductive, well-thought-out, scripted, proven presentation laid out in proper psychological sequence guaranteed to generate a YES answer?

Can you deliver it with conviction and purpose…even in your sleep?

FACT: No matter what the industry, when you get to the top sales performers…and I mean the world class sales people who win the national awards every year…they all have certain things in common.

  • They take selling very seriously!
  • They are constantly working on their sales presentations.
  • They know that every word, every inflection, every variation is equally important.
  • They know it backwards and forwards by heart.
  • They have notebooks and/or recorders close by so if…or I should say when…they hit on another good idea…they capture it and work it into their sales presentation.
  • They never stop sharpening and honing their sales presentations.
  • They are never satisfied that it is as good as it could be.
  • They wake up in the middle of the night to write down ideas.
  • They never take selling for granted.
  • They are spiritual and superstitious when it comes to selling and their sales presentation.
  • They literally never expect to be told NO.
  • They never stop learning how to improve their selling skills and increase their closing percentages.
  • They are laser focused.
  • If they are not out selling, they are probably working on their sales presentation.
  • They track every sale, every lead, every contact and every conversation.
  • They post-analyze every presentation.
  • And, maybe most important of all…relentless follow-up…THEY NEVER GIVE UP!

So…let me ask YOU this question: How much time do YOU spend learning how to sell more and better?

It doesn’t matter whether you are in a full-time sales position…or if you want to sell your boss (or your employees) on a specific idea you have…or maybe you just want to persuade your spouse, your child, your neighbor or your friend, to do a specific thing…YOU NEED TO KNOW HOW TO SELL!

Winging it and playing it off the cuff will only get you so far.

Bottom line:  If you rely only on the art of selling and ignore the science of selling, you will never reach your true potential and you will leave a ton of money on the table for the other guys (the ones who do take selling seriously)!

That’s just the way it is.

I hope you find this article helpful.

To YOUR Success Always,

Hal

PPS. I’d also like to give you a FREE copy of my newest book, “Bottom Line: How To Grow A Pest Control Business!”  Just click on this link http://www.HowToGrowAPestControlBusiness.com and follow the instructions to get your copy!  This book will change the way you think about selling and marketing for the rest of your life…and it’s yours FREE while my launch promotion lasts! After that, it will cost you $29.95.

PPS. Also, be sure to check out the following resources to help you grow your business:

http://www.PestControlMarketingPodcast.com

http://www.PestControlMarketingWorkshop.com

http://www.PestControlMarketingGold.com

http://www.PestControlMarketingVideoService.com

http://www.HalColeman.com/coaching

Pest Control Marketing – Offline marketing strategies you can use NOW!

Pest Control Marketing Tip

Pest control marketing is not about any one big thing. It is lots of little things.

People often ask me this question: “What is one big thing I can do to grow my business?”

And my answer is always the same:  “I don’t know of any one big thing that will grow your business. But I can tell you lots of little things.”

Growing a business is like growing a human body. If you want to add 20 lbs. of rock hard muscles you have to do lots of things.

  • You have to eat the proper amounts of proteins and other nutrients.
  • You have to increase your water intake.
  • You have to target the muscles you want to grow.
  • You have to do the proper exercises to focus on those particular muscles.
  • You have to know how to do the exercises CORRECTLY.
  • You have to get the proper amount of rest and sleep.

And, unless you know a lot about body building…you probably need to have a professional trainer to insure that you get the most success from your efforts and don’t hurt yourself.

I spend most of my time answering questions about pest control selling and pest control marketing, both online and offline.

I recently did a live Q & A pest control marketing webinar with my good friend and internet marketing guru Mike Stewart.  We got lots of great questions from PCOs all over the country, and even as far away as Greece, Italy, Australia and The U.K.  Yes…the have pests in those countries too!

Click on the link below and listen to this latest episode of The Pest Control Marketing Podcast and you will hear me answer some of the most common questions PCOs asked about selling and marketing their services!

http://www.PestControlMarketingPodcast.com

As always, I hope you find the information helpful and entertaining.

To YOUR Success Always,

Hal

http://www.PestControlMarketingPodcast.com

PS. Would YOU like to know how to DOUBLE, TRIPLE…even QUADRUPLE your business faster than you ever imagined.  I want to show you.  I will be happy to offer you a FREE One Hour “Double Your Business” Coaching Session. It won’t cost you one penny and I guarantee you’ll come away from that session with a clear picture of what you can do to put YOUR business on much faster grow track and create the future you want and deserve.

Simply give me a call at 770-993-0004 or email Hal@HalColeman.com  and we’ll set it up!

PPS. I’d also like to give you a FREE copy of my newest book, “Bottom Line: How To Grow A Pest Control Business!”  Just click on this link http://www.HowToGrowAPestControlBusiness.com and follow the instructions to get your copy!  This book will change the way you think about selling and marketing for the rest of your life…and it’s yours FREE while my launch promotion lasts! After that, it will cost you $29.95.

PPS. Also, be sure to check out the following resources to help you grow your business:

http://www.PestControlMarketingPodcast.com

http://www.PestControlMarketingWorkshop.com

http://www.PestControlMarketingGold.com

http://www.PestControlMarketingVideoService.com

http://www.HalColeman.com/coaching

By Hal

Pest Control Marketing – Why timid salespeople have scrawny kids

Pest  Control Marketing Tip # 139

Zig Ziglar said, “Timid salespeople have scrawny kids!”.  What he meant by that statement was this: If you are afraid to go out and sell…and sell boldly…you won’t make enough money to feed your kids very well.

Most salespeople are not nearly as bold…or as committed…as they should be.

They leave money on the table because of the following reasons:

  • They are afraid to ask for it.
  • They don’t follow up enough to finally get it.
  • They don’t have a powerful, dynamic, compelling, seductive, hypnotic and irresistible sales presentation.
  • They don’t believe they need that last one.
  • They are not constantly striving to get better

These are only a few of the reasons that salespeople don’t get all of the money they could…or should.

Click on the link below and listen to the latest episode of The Pest Control Marketing Podcast. It is specifically aimed at timid salespeople!

http://www.PestControlMarketingPodcast.com

Thanks for listening. I hope you find the information helpful.

To YOUR Success Always,

Hal

http://www.PestControlMarketingPodcast.com

PS. Would YOU like to know how to DOUBLE, TRIPLE…even QUADRUPLE your business faster than you ever imagined.  I want to show you.  I will be happy to offer you a FREE One Hour “Double Your Business” Coaching Session. It won’t cost you one penny and I guarantee you’ll come away from that session with a clear picture of what you can do to put YOUR business on much faster grow track and create the future you want and deserve.

Simply give me a call at 770-993-0004 or email Hal@HalColeman.com  and we’ll set it up!

PPS. I’d also like to give you a FREE copy of my newest book, “Bottom Line: How To Grow A Pest Control Business!”  Just click on this link http://www.HowToGrowAPestControlBusiness.com and follow the instructions to get your copy!  This book will change the way you think about selling and marketing for the rest of your life…and it’s yours FREE while my launch promotion lasts! After that, it will cost you $29.95.

PPS. Also, be sure to check out the following resources to help you grow your business:

http://www.PestControlMarketingPodcast.com

http://www.PestControlMarketingWorkshop.com

http://www.PestControlMarketingGold.com

http://www.PestControlMarketingVideoService.com

http://www.HalColeman.com/coaching

 

Pest Control Marketing Podcast – Listen to the latest episode and learn how to close more sales

Pest Control Marketing Podcast

If you are a pest control operator…or own any other type of home service business and you want that business to grow…you’ll want to listen to the Pest Control Marketing Podcast.  There are over 40 episodes so far, all specifically aimed at showing YOU how to get more new customers, make more sales, generate more referrals and put more money in the bank!

Click on this link below to listen to the latest episode: http://www.PestControlMarketingPodcast.com

Unlike most coaches and sales trainers in the pest control industry I’ve put my money where my mouth is for many years.  I’m in my 45th year in this industry.  A actually started my own pest control business and grew it into a successful million dollar business. Then, in 2008, I sold that business to help other PCOs and WCOs learn how to get on the growth track and grow their businesses. If I had known then what I know now, I could have grown my business 3 or 4 times as fast. And THAT is what I want to show YOU how to do!

The Pest Control Marketing Podcast began a couple of years ago as a way to give PCOs and WCOs more access to the programs and materials I wanted to share with them.

In 2017, small business internet marketing guru Mike Stewart joined me on the podcasts. Mike is one of pioneers of marketing small businesses on the internet using audio and videos.  He has been a mentor of mine for over 30 years and brings so much value to my world that it would be hard to explain in one blog post. And he will do the same for YOU also if you will just listen to what he says.

If you’re not already a dedicated follower of The Pest Control Marketing Podcast, click on the link below and start listening now. If you want to grow a successful business, there is no better place to start!

www.PestControlMarketingPodcast.com

And, after you listen, please don’t hesitate to give me a call at 770-993-0004  if you have a question or would like to set up a FREE One Hour “Double Your Business” Coaching Session. 

I hope you find the podcast episodes helpful.

To YOUR Success Always,

Hal

PS. Would YOU like to know how to DOUBLE, TRIPLE…even QUADRUPLE your business faster than you ever imagined.  I want to show you.  I will be happy to offer you a FREE One Hour “Double Your Business” Coaching Session. It won’t cost you one penny and I guarantee you’ll come away from that session with a clear picture of what you can do to put YOUR business on much faster grow track and create the future you want and deserve.

Simply give me a call at 770-993-0004 or email Hal@HalColeman.com  and we’ll set it up!

PPS. I’d also like to give you a FREE copy of my newest book, “Bottom Line: How To Grow A Pest Control Business!”  Just click on this link http://www.HowToGrowAPestControlBusiness.com and follow the instructions to get your copy!  This book will change the way you think about selling and marketing for the rest of your life…and it’s yours FREE while my launch promotion lasts! After that, it will cost you $29.95.

PPS. Also, be sure to check out the following resources to help you grow your business:

http://www.PestControlMarketingPodcast.com

http://www.PestControlMarketingWorkshop.com

http://www.PestControlMarketingGold.com

http://www.PestControlMarketingVideoService.com

http://www.HalColeman.com/coaching

Pest Control Marketing – Here’s a powerful persuasion tip you can use starting now

Pest Control Marketing Tip # 211

“Turn off the TV and go to sleep right now.”

“Why?”

“Because I said so.”

I can still hear my dad saying those words to me when I was a kid. Back then, there were times when his authority was simply enough.  He didn’t need to go into a long drawn-out explanation.  His word was final.  I turned off the TV and went to sleep.

Do you remember those days? I’m sure you do.

Now, my dad could have said, “Son, it’s time for you to turn off the TV and go to sleep. If you don’t do that, you won’t get enough rest and you will not do well on your test tomorrow. If that happens, it will affect your overall grade point average and that will go into your permanent record.  It may very well prevent you from receiving an academic scholarship later on and you may not be able to attend the college or university of your choice, thus limiting your earning potential and possibly leading to a career which will neither fulfill you nor meet your financial needs.  Don’t you think it would be wise for you to turn off the TV now and try and get some sleep?”

As a first or second grader, I wouldn’t have been able to comprehend all that information. As a matter of fact, I most likely would’ve fallen asleep long before he actually finished his detailed explanation!

But, as an adult, I do question things.

Nowadays, I need information.

I need to know WHY.

And “Because I said so” just doesn’t cut it anymore (Although, if my dad was still around, it might).

Our customers are the same way. They want to know WHY.

Most of the time, all they really need in order to say YES… is to know WHY.

Example: A customer says, “I received a notice that Bob is no longer going to be my bug guy and you are sending some new technician named Steve to my house. Why?” 

Answer (Why): “Because… Bob has been promoted! He is now sales and is no longer servicing residential pest control accounts. He is excited about his promotion. We wish Bob the best and we know you do too.  Steve has taken over Bob’s responsibilities.  But, rest assured, Steve will deliver the same high quality care and friendly customer service that you were accustomed to with Bob.  I guarantee it. Just give Steve a chance and let him prove it to you.  Would you be willing to do that?”

Bottom line:  Anytime you change the rules, raise your prices or ask you customers to do something different and/or unexpected, you must give them a complete, detailed explanation that they can clearly understand. (And it helps to leave them feeling as if they have a choice and not feeling boxed into a corner.)

Why?

Because…you want them to say YES.

And “Because I said so” just won’t cut it (unless they are all first or second graders).

NOTE: This is different than a call to action.

I hope you find this article helpful.

To YOUR Success Always,

Hal

PS. Would YOU like to know how to DOUBLE, TRIPLE…even QUADRUPLE your business faster than you ever imagined.  I want to show you.  I will be happy to offer you a FREE One Hour “Double Your Business” Coaching Session. It won’t cost you one penny and I guarantee you’ll come away from that session with a clear picture of what you can do to put YOUR business on much faster grow track and create the future you want and deserve.

Simply give me a call at 770-993-0004 or email Hal@HalColeman.com  and we’ll set it up!

PPS. I’d also like to give you a FREE copy of my newest book, “Bottom Line: How To Grow A Pest Control Business!”  Just click on this link http://www.HowToGrowAPestControlBusiness.com and follow the instructions to get your copy!  This book will change the way you think about selling and marketing for the rest of your life…and it’s yours FREE while my launch promotion lasts! After that, it will cost you $29.95.

PPS. Also, be sure to check out the following resources to help you grow your business:

http://www.PestControlMarketingPodcast.com

http://www.PestControlMarketingWorkshop.com

http://www.PestControlMarketingGold.com

by Hal: